Design & Support
Frequently Asked Questions
Clear answers on XR reach and PoE, Core structured cabling, product selection, warranty and ordering. If your deployment is near upper distance limits or involves high-power PoE, contact us for validation guidance.
Critical deployments
For long PoE runs, always validate with the final device connected and operating under peak load.
Best support pack
Share run length, PoE device model, switch/injector model, and any tester screenshots.
Need installation detail?
Full guidance lives under Design & Support — not a separate empty “guides library”. Start with Installation & Termination.
Designed for installers, consultants and estate teams specifying copper beyond the usual 100 metres.
Technical questions
Hyperspan XR™ extends practical Ethernet and PoE reach on copper. Real-world results depend on channel design, termination quality, PoE load and device tolerance.
Hyperspan XR is designed to support Gigabit Ethernet (1 Gbps) over extended distances in point-to-point deployments. Actual negotiated speed depends on the connected equipment, channel quality and length. Hyperspan Core Category systems follow their Category class (e.g. Cat5e / Cat6 / Cat6A / Cat7A) within conventional channel design.
Pro tip: On extended links, the weakest point is usually the connector, not the cable. If anything looks questionable, re-terminate.
Note: performance depends on installation quality and connected device tolerance.
Systems, testing & warranty
Choose XR for extended edge runs, Core for conventional structured cabling, or combine both on the same estate.
Hyperspan XR is engineered for extended-reach Ethernet and PoE beyond conventional 100 m channels — typically edge cameras, ANPR, campus links and remote endpoints. Hyperspan Core is the complete Category copper portfolio (Cat5e–Cat7A) for conventional structured cabling: horizontal, riser and work-area channels with matched connectivity.
Product selection
Choosing the right variant matters — internal vs external, CPR rating, reel length, Voice pair count and industrial jacket type.
Standard Cat6 is designed around a 100 m channel. Hyperspan XR is engineered to extend practical reach for Ethernet/PoE deployments where additional cabinets, extenders or fibre would otherwise be required.
Ordering, shipping & payment
Straightforward ordering for reels, drums and project phases. Contact us for large or international deliveries.
We ship within the UK and can support international orders depending on product and destination. For international shipping, contact us with the delivery country and required quantity.
Still got a question?
If your question isn’t covered above, contact us with:
- Approx. run length + topology (patch points / interconnects)
- Device model and PoE type (PoE / PoE+ / PoE++)
- Switch / injector model
- Any test results or screenshots
Disclaimer: Performance depends on installation quality, environment and connected equipment. Always validate critical links under real operating conditions.